The Los Angeles Times Tuesday announced several new online features, including a new blog offering readers more access to Reader Representative Jamie Gold.
According to the company, the move will “increase newsroom access to better serve and communicate with readers.”
On the blog, which Gold will oversee, readers are encouraged to ask questions about how stories were covered, point out errors, and seek information not included in articles. The blog will feature “a Q&A-oriented conversation to engage reporters and editors in addressing reader queries and observations," a release stated.
The paper also announced other online features in which readers can ask questions and find out updates.
"Users will be able to view a staff directory, peruse the L.A. Times ethics guidelines and get answers to frequently asked questions about newsroom practices, as well as outside-the-newsroom operations such as how to buy back copies. The Readers' Representative Journal will explore virtually anything readers want to know about the editorial operation of the Los Angeles Times, online and in print," the release stated, according to Editor & Publisher.
"The ongoing changes reflect The Times overarching goal of becoming a more transparent and integrated news organization. Most important, we're further opening the lines of communication with our readers and using new ways to make the newsroom more accessible," said Editor James O'Shea.

